First meeting
What the matter is, what the deadlines are, what is realistic. If a case is not for us, we say so at once.
The firm
How we work
Calm and concrete — without a tone that does not suit the profession.
How a case runs
The client knows the next step and what is needed from them. No surprises in the fee.
Communication
Short reports instead of vague messages. Serbian and English, as needed.